Terms of Service
Effective date: February 1, 2026 · Last updated: February 1, 2026
Contents
1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the SafeGenics Compliance Intelligence Platform, website, and related services (collectively, the “Services”) provided by SafeGenics, Inc. (“SafeGenics,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Services.
2. The Services
SafeGenics provides a cloud-based Compliance Intelligence Platform that includes chemical inventory management, Tier II reporting, SDS and HazCom compliance, incident management, compliance intelligence, and regulatory monitoring capabilities. The Services process chemical data, safety data sheets, facility information, and regulatory requirements to generate compliance obligations, reports, and filings.
SafeGenics provides compliance intelligence tools and automation. The platform does not constitute legal advice. You are responsible for reviewing and validating all compliance decisions, filings, and submissions generated through the Services.
While we strive for accuracy in threshold calculations, obligation detection, and regulatory intelligence, the Services are tools to assist your compliance programs — not replacements for qualified EHS professionals or legal counsel. You retain responsibility for the accuracy and completeness of data you input and submissions you authorize.
3. Accounts
Registration
To use the Services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Authorized users
If you have a team or enterprise subscription, you may authorize additional users under your account. You are responsible for ensuring all authorized users comply with these Terms. You must promptly revoke access for any user who leaves your organization or no longer requires access.
Account security
You must notify us immediately at
security@safegenics.com
if you become aware of any unauthorized use of your account or any other breach of security. We support multi-factor authentication and SAML 2.0 SSO — we strongly recommend enabling these features.
4. Data Ownership & Licensing
Your data
You retain all ownership rights to the data you upload, input, or generate through the Services (“Customer Data”), including chemical inventories, safety data sheets, facility information, incident reports, and compliance documentation. SafeGenics does not claim ownership of Customer Data.
License to SafeGenics
You grant SafeGenics a limited, non-exclusive, worldwide license to use, process, store, and transmit Customer Data solely to the extent necessary to provide the Services, including processing chemical data through our Compliance Intelligence Graph, generating compliance reports, and submitting regulatory filings on your behalf.
No secondary use
We will not use Customer Data for any purpose other than providing the Services, unless you provide explicit written consent. We will not sell, rent, or share Customer Data with third parties except as described in our
Privacy Policy
. We will not use Customer Data to train machine learning models or develop products for other customers without your explicit written consent.
Data portability
You may export your Customer Data at any time in standard formats (CSV, JSON, PDF) through the platform’s export functionality. Upon termination of your account, we will make your data available for export for 30 days before deletion.
5. Acceptable Use
You agree not to use the Services to:
- Submit false, misleading, or fraudulent information to regulatory agencies
- Violate any applicable law, regulation, or government order
- Infringe the intellectual property rights of SafeGenics or any third party
- Attempt to gain unauthorized access to the Services, other accounts, or our systems
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services
- Use the Services to develop a competing product or service
- Transmit malware, viruses, or any code of a destructive nature
- Interfere with or disrupt the integrity or performance of the Services
- Use automated means (bots, scrapers) to access the Services except through our published APIs
- Resell, sublicense, or make the Services available to third parties without our written consent
6. Intellectual Property
SafeGenics IP
The Services, including the Compliance Intelligence Graph architecture, GraphRAG reasoning engine, regulatory rule engines, SDS parsing algorithms, user interface designs, documentation, and all related technology, are the exclusive property of SafeGenics and are protected by intellectual property laws. These Terms do not grant you any rights to SafeGenics’ intellectual property except the limited right to use the Services as described herein.
Feedback
If you provide feedback, suggestions, or ideas about the Services (“Feedback”), you grant SafeGenics a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Services without obligation to you.
Compliance output
Reports, filings, and compliance documents generated by the Services using your Customer Data are owned by you. SafeGenics retains no ownership interest in the specific output generated from your data.
7. Subscriptions & Payment
Plans and pricing
The Services are offered on a subscription basis with pricing determined by your plan tier and the number of facilities. Current pricing is available at
safegenics.com/contact
or by contacting our sales team. Enterprise customers may negotiate custom terms.
Billing
Subscriptions are billed annually in advance unless otherwise agreed. All fees are non-refundable except as expressly stated in these Terms or required by law. We will provide at least 30 days’ notice before any price increase takes effect for your next renewal period.
Taxes
All fees are exclusive of taxes. You are responsible for paying all applicable taxes, levies, and duties (excluding taxes based on SafeGenics’ net income).
Late payments
If payment is not received within 30 days of the due date, we may suspend access to the Services until payment is received. We will provide at least 15 days’ written notice before any suspension for non-payment.
8. Service Level Agreement
Uptime commitment
SafeGenics commits to 99.9% uptime for the platform, measured monthly, excluding scheduled maintenance windows. Scheduled maintenance will be communicated at least 48 hours in advance and will be scheduled during off-peak hours when possible.
Service credits
If uptime falls below 99.9% in a calendar month, you may request service credits as follows: below 99.9% but above 99.0% — credit of 10% of monthly fees; below 99.0% but above 95.0% — credit of 25% of monthly fees; below 95.0% — credit of 50% of monthly fees. Service credits are applied to future invoices and do not exceed 50% of monthly fees. Requests must be submitted within 30 days of the incident.
Exclusions
The uptime commitment does not apply to downtime caused by factors outside our reasonable control, including force majeure events, your equipment or internet connectivity issues, third-party services, or your violation of these Terms.
Support
All plans include email support with response within one business day. Professional and Enterprise plans include priority support with response within 4 hours during business hours. Enterprise plans include a dedicated customer success manager and phone support.
9. Warranties & Disclaimers
Our warranties
SafeGenics warrants that: (a) the Services will perform materially in accordance with applicable documentation; (b) we will use commercially reasonable efforts to maintain the security and integrity of Customer Data; and (c) we will provide the Services in compliance with applicable laws.
Disclaimer
EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SAFEGENICS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL ERRORS WILL BE CORRECTED.
Regulatory accuracy disclaimer
While SafeGenics strives for accuracy in regulatory intelligence, threshold calculations, and obligation detection, regulatory requirements change frequently and vary by jurisdiction. SafeGenics does not guarantee that the Services will identify every applicable requirement or that all calculations will be error-free. You are responsible for independently verifying compliance obligations and filings before submission.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SAFEGENICS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.
SAFEGENICS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO SAFEGENICS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER SAFEGENICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
SafeGenics is not liable for regulatory penalties, fines, or enforcement actions resulting from your compliance decisions, even if informed by the Services. The platform is a compliance intelligence tool — not a guarantee of compliance.
11. Indemnification
You agree to indemnify, defend, and hold harmless SafeGenics and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) the accuracy or legality of Customer Data you provide; or (e) regulatory submissions you authorize through the platform.
12. Termination
By you
You may terminate your subscription at any time by providing written notice. Termination takes effect at the end of your current billing period. No refunds are provided for the unused portion of a billing period unless required by law.
By SafeGenics
We may terminate or suspend your access to the Services immediately if: (a) you materially breach these Terms and fail to cure the breach within 30 days of written notice; (b) you fail to pay fees within 60 days of the due date; (c) you become subject to bankruptcy or insolvency proceedings; or (d) continued provision of the Services would violate applicable law.
Effect of termination
Upon termination: (a) your right to use the Services ceases immediately; (b) we will make your Customer Data available for export for 30 days; (c) after the 30-day export period, we will delete your Customer Data within 30 days and provide written confirmation upon request; (d) provisions that by their nature should survive termination (including data ownership, IP, limitation of liability, indemnification, and governing law) will survive.
13. Governing Law & Dispute Resolution
Governing law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Dispute resolution
Any dispute arising under these Terms shall first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be resolved by binding arbitration administered by JAMS in San Francisco, California, under its Comprehensive Arbitration Rules. The arbitrator’s decision shall be final and binding.
Class action waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action.
Injunctive relief
Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for matters related to intellectual property, data security, or confidentiality obligations.
14. Changes to These Terms
We may modify these Terms from time to time. When we make material changes, we will: (a) update the “Last updated” date at the top of this page; (b) notify you via email at least 30 days before the changes take effect; and (c) provide a summary of key changes. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you may terminate your subscription before the effective date.
15. Contact
Questions about these Terms should be directed to:
• Email: legal@safegenics.com
• General inquiries:: hello@safegenics.com
SafeGenics, Inc.
San Francisco, California
United States
San Francisco, California
United States